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SPECIALIZED ADVISORY
IN MEDICATION IMPORTATION

The URBANBOX team has the necessary knowledge to acquire medications for your treatment from the international market, acting in accordance with Brazilian legal requirements and the National Health Surveillance Agency – ANVISA.

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LOOKING FOR A MEDICATION
THAT'S NOT IN OUR CATALOG?
ESTÁ EM NOSSO CATÁLOGO?

Como Funciona a Importação

1

Send your prescription:

Simply send the medical prescription and the necessary documents, quickly and securely, via WhatsApp or email.

2

Quick and personalized quote:

Our specialized team seeks the best price from international suppliers and sends the quote directly to you.

3

Easy ordering process:

Approved the quote? Just confirm! We make payment easy and take care of the whole process for you.

4

Complete order tracking:

You will receive the tracking code and can follow each step of the shipment via WhatsApp or email, with dedicated support.

5

Guaranteed and secure delivery:

We monitor your order until it reaches the designated address, ensuring peace of mind and security from start to finish.

Conte com a Urbanbox para importar seu medicamento com agilidade, confiança e total transparência!

Why Choose Urbanbox?

Over 10 years Solid experience in the pharmaceutical importation sector
International Structure Office in the USA and hubs in Europe and Asia
ANVISA Compliance Full alignment with Brazilian regulatory standards
Secure Delivery Complete tracking and monitored delivery

Frequently Asked Questions

  • Prescription (recipe) and Medical Report, written in Portuguese, containing:
    • Full name and address of the patient
    • Commercial name and/or active ingredient of the medication
    • Prescribed quantity
    • Dosage
    • Issue date (valid for up to 180 days)
    • Signature, stamp with legible name, and doctor’s CRM number
  • Simple copy of the identity document (or birth certificate for minors).
  • Simple copy of the patient’s CPF.
  • Proof of residence (in the patient’s name or with proven link).
  • If the patient is not the responsible person, simple copies of the legal guardian’s ID and CPF are also required.
  • The documents can be sent by email.
The direct importation process for the patient takes an average of 15 to 25 business days, counted from the complete receipt of the documentation.

During this period, the order undergoes inspections and sanitary releases in both the country of origin and Brazil, ensuring that the medication reaches the patient in compliance with regulations and quality standards.
Medications for individuals are exempt from import tax and IPI (Tax on Industrialized Products) for amounts up to US$ 10,000.

Amounts above this limit are subject to taxation, which will be calculated and informed in advance.
We offer the following options:
  • PIX
  • Bank deposit
  • Payment link via card (secure system)
After requesting the quote, you will receive an email with all the information. To proceed, just send the completed forms and the requested documentation by email.
Once the medication is dispatched, you will receive a tracking code that allows you to follow all stages of the shipment.
The order can only be canceled up until the moment it is dispatched by the supplier in the country of origin. After shipment, cancellation is no longer possible.

Important: Legislation in Europe and the United States does not allow the return of medications to the laboratory, even in case of cancellation.

Talk to a Specialist

Count on a specialized and experienced team to clarify your doubts about the best and most modern treatments available worldwide according to your needs.

TALK TO A SPECIALIST
Urbanbox Specialist